Client Servicing


Having client oriented mindset and trained professionals are no longer just a necessity for big organizations but is also expected from personnel at small and medium enterprises. Acquiring and retaining clients will continue to be a priority as more and more businesses offer upgraded client experience through higher standards of professionalism, convenience, reliability, quality and trust assurance as deciding factors for winning clients instead of just price alone.

Trainees attending this program will be trained with soft skills to manage clients, and effective methods of client servicing expected of true professionals. Trainees will learn the importance of having a client centric mindset and ways of enriching their relationship with clients.

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13-14 January, 5-6 February, 24-25 February, 11-12 March, 6-7 April, 22-23 April, 18-19 May